The background to this job, a major risk from degraded pipes in a small and confined basement space which also happened to house the main electrical supply switchboard and the gas installation, all in a building which trades 24 hours per day, created pressures for the highest levels of pre planning, trade competence, and teamwork.
Your pre planning was well tested when the Council gate valve failed to close fully, making it necessary to do a “wet” job. Your wet vacuum and submersible pump covered that risk. I also noted the accuracy of your off site fabrication of complex shapes which fitted perfectly.
It was a pleasure to observe the quality of team work and trade skills possessed by yourself and your two plumbers that were working with you, and your leadership.
We have been loyal customers of yours and this excellent performance has cemented that loyalty.
Please feel free to use this letter in any way you choose.
Once again many thanks, and,
Property Management Company